Tenants

  • When can I schedule a showing?

    On some properties, there will be showing times where you can do a self guided tour of the property listed. On other properties, where no showing time is listed, please contact us to schedule a showing.

  • Who needs to fill out an application?

    Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

  • Do you run background checks?

    Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 


    If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

  • Do you require a security deposit?

    Yes, typically about 3/4 of the monthly rent. However, it can be adjusted depending on the screening results from the application.

  • How long is the lease term?

    Leases run for one year then automatically go month-to-month. However, depending on the unit, we may be able to work with you on different terms.

  • How quickly can I move in?

    Typically, once the property is listed it is ready to be moved in and the screening process generally takes no more than 1 day. If the property is not move-in ready, you will be informed beforehand and given a completion time.

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online. (Our preferred method of payment)
    2. View your previous and upcoming payments
    3. Submit and track maintenance requests.

  • If something is broken, will you fix it?

    We will always fix everything that is our responsibility as outlined in your lease agreement. 


    If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

  • How often is rent due and how can I pay it?

    Rent is due monthly on the 1st of each month.


    You can pay rent through the tenant portal with credit card, debit card, or ACH (eCheck wire transfer).


    These payments can also be set up to be paid automatically as well through the portal.


    If paying with an ACH payment the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed.

  • How do I access my Tenant Portal?

    Once a tenant, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

Share by: